This is where we start when we create a custom application for internal use. First, we do individual or group interviews with interested parties to gather or find out their needs. Then, we will interpret the requirements, including those that contradict each other and prioritize them in an effort to ensure that the most relevant functionality is provided first. Finally, in a detailed presentation, we will outline the priority business, functionality and system requirements, and finalize the alignment of business and application visions. Our BA team can keep in touch with the client throughout the entire project to keep up with changing or evolving requirements.

When building an AppExchange solution, demand analysis is the very first step we take. We review our customers’ needs, test them for consistency, create and develop the most efficient ways to address them. This helps us make the future application effective and compatible with the Salesforce security system and standards.