Sales Cloud

ESH Technology Pvt. Ltd.

Registered Salesforce Partner Providing Consulting, Implementation and Managed Services

We provide Salesforce consulting Services around the world. Offering a range of services which includes

  • Discovery sessions
  • Solutioning
  • Design and Architecture
  • Migration strategies

Consulting includes strategic advice from experienced Business Architects and Solutions Architects. Identifying your goals and assisting you in plotting the milestones to achieve these business goals. Typically Initial consulting services would deliver the clarity required by a business to step into the implementation of salesforce. Consulting will cover

  • Business Goals and Expectations (Typically called Discovery Sessions)
  • Application Design Documentation
  • Technical Design Documentation
  • Custom Development Documentation
  • Data Migration Strategies
  • Integration Strategies
  • Quality Bench Marks
  • Implementation Road Map
  • Development Environment design
  • User adoption and Change management strategies.

Salesforce Implementation Services

Implementation of Salesforce can take as little as 2 weeks for a simple implementation to as long as 2 years for complex implementations. In almost all of the cases the quick wins are felt by the business within the first phases of the implementation; which would be typically the first 12 weeks in a large implementation outlay. Our Implementation services include Discovery sessions – This runs on the back of initial consulting exercise that would have mapped every aspect of implementation. For established road map and approach our services cover the following

  • Configuration and Development
  • Reporting and Analytics
  • Integration Development
  • Testing and Deployment
  • Training and User
  • Adoption
  • Enhancements

Salesforce Managed Services

Our Teams help you solve the challenges of maintaining existing implementations within manageable budgets, continuously assisting in enhancements, while you focus on your business. Read here about benefits of managed services Managed Services include

  • Administration
  • Release maintenance
  • Data Management
  • Reporting and Analytics
  • Development Assistance

Platform Highlight
Manage your leads or prospects, qualify leads, score leads through activites and events. Managing leads efficiently helps you feed into a healthy sales pipeline – the blood line for your business
Manage your road to sale by nurturing opportunities through systematic progress. Efficient reporting of your sales pipeline helps forecast deals and sales. Opportunities are created when a lead is converted.
Manage either a business or individual account details efficiently within salesforce – you can create and manage over 1000 individual attributes for each account. what is available in a standard account record.
A Contact is an individual associated with the account record. Salesforce allows you to manage multiple contacts per account record. Manage multiple custom attributes per contact. This helps businesses report cultivate healthy relationship with their customers. what is available in a standard contact record
Create Campaigns by grouping Leads or Contacts; Track campaign performance; Schedule and automate reach-outs. Effective marketing keeps your leads warm and help you drive customers towards your products and services
Integrate your sales cloud to digital platforms like pardot or marketing cloud to ensure your sales and marketing departments use omni channel communications. Email, SMS, Calls, Website.. etc..

Salesforce is the first to take CRM to the cloud and develop many organizations to new horizons for the past two decades. Salesforce revenue from 1.31 billion USD in 2010 has reached 17.1 billion USD in 2020, with its subscribing companies crossing 150,000. All of this and many more make it the # 1 CRM in the world.

Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app. Apart from marketing, sales, and customer service analytics; it also allows users to share information with a real-time social feed for collaboration of the user community.

Many have confusion about the terms of Sales Cloud and Salesforce. It is because most people interchangeably use both. The confusion is because the Sales Cloud platform is the most popular product of Salesforce. But apart from this flagship product, Salesforce has many other products and addons to be the world’s leading CRM software.

Launched by Salesforce in 2009, Sales Cloud is not without reason to be its most popular product. It is because it fulfills the Salesforce claim of “sell smarter, faster, and from anywhere.” Sales cloud as a separate platform and integrating with other Salesforce platforms offer many benefits for this purpose. The sales teams can achieve their only aim of best results by attracting customers, speeding up productivity, and making better-informed decisions with the many benefits of the sales cloud.

Sales Cloud is, without a doubt, one of the great pillars of business from the # 1 CRM, Salesforce. It is customizable to include accounts, leads, contacts, products, price books, campaigns, quotes, opportunities, and any more. It automates workflows and connects the team 24×7 from anywhere with any device to use the centralized sales data to close more deals. Hence it is worth every penny for all its four editions available now to develop your business to tje next levels